AI Magic Doesn’t Need to be Scary
Using AI to answer questions feels a bit mystic. Everyone has their own perceptions as to how the results get to our screen, some decidedly more high tech than others.
Customer Service Professionals and AI
The increased use of “artificial intelligence” (or AI) in conducting business functions has ushered in a new age of high-tech interaction for customers and general public matters. AI is being introduced to the everyday lives of modern people in new ways. Personal users are choosing AI for themselves, and employers will continue to mandate the use…